(pt) Customer Service Representative - WFS 816510 at New Orleans

Job Description

• Greets customers and manages activity flow in busy reception area, including answering phones, typing letters, filing, etc.
• Calls customers who fail to report for appointments. Data enters participant information in specialized database.
• Assists in scheduling participant appointments.General other administrative duties as assigned.
• Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required; interacts one on one and in groups with individuals from a diverse range of backgrounds.

Job Requirements

• Must be proficient in Microsoft Office Suite. Good grammar, spelling and typing skills.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• The ability to maintain confidentiality is a must Bilingual a plus.
• High school diploma or GED and 1-2 years clerical experience in office setting.

Country: USA, State: Louisiana, City: New Orleans, Company: ResCare.