Candidate must be BILINGUAL with Spanish and English along with prior technical experience.
Our client in Broussard, LA is in need of a bilingual, technical resource to create, resolve, track, and document service tickets from in-coming calls or e-mail. They will be responsible for the entire life cycle of the ticket and this requires extreme customer service, attention to detail, and documentation. Also, they will be responsible for scheduling on site support and follow up resolution. The skills required are 2-4 years experience with support using XP, Office 2007, Exchange/Outlook, and VPN tools.
Join TEKsystems and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so well work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nations largest IT staffing firm, weve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V Requirements
- Windows XP, Ticketing system, Exchange, Outlook, VPN
Country: USA, State: Louisiana, City: Broussard, Company: TEKsystems, Inc.
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