Fulfills all aspects in the installation and service of all large equipment and technology in the practitioners office with the focus on "excellence" in customer service.
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
- Provides responsible repair and installation services to our customers in a courteous and professional manner.
- Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
- Maintains and manages proper levels of inventory in van.
- Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
- Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed.
- Communicates in a timely manner to all necessary inside personnel and dispatchers, keeping all informed of progress of assignments.
- Educates customers on proper care and maintenance and advises on troubleshooting procedures.
- Completes all work orders in a timely manner and submits all job related paperwork within the required timeframes.
- Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
- Participates in special projects and performs other duties as required.
In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Country: USA, State: Louisiana, City: Lake Charles, Company: Henry Schein, Inc..
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