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вторник, 25 июня 2013 г.

Claims Agent - Shreveport, LA at Shreveport

POSITION SUMMARY:
This position is responsible for the timely investigation, handling and resolution of claims and lawsuits in the assigned geographic territory in a manner consistent with applicable local, state and federal laws. The selected candidate will maintain communication with injured parties and may interface with outside counsel and insurance vendors as needed.

 Requirements

  • Bachelor degree required (Business, Insurance, Pre-Law, Criminal Justice or Forensics preferred)
  • 2-3 years of experience in the railroad or transportation industry is preferred
  • Broad knowledge of technical aspects of investigations, evidence preservation, medical terminology and the law
  • Awareness of Federal Employers Labor Act (FELA) and working knowledge of contracts related to other railroads and industries preferred
  • Strong verbal and written communication skills
  • Advanced computer skills and able to remain current in related evidence gathering technology methods
  • Strong analytical and cause/effect identification skills
  • High attention to detail and follow-through
  • Strong relationship building skills internally and externally
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients customers and the general public
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

JOB DUTIES:

  • Acts as the initial responder to all incidents and conducts on-site and off-site investigations and begins evidence gathering process (statement taking, photographs and video, system downloads of the event recorder, etc.), document and file findings and preserves evidence.
  • Investigates liability claims asserted against the company applying understanding of state and federal laws
  • Works with injured parties, employees, and outsiders who have a claim or potentially have a claim. Partners with injured employees and family to ensure access to medical and financial related services as needed in an effort to allow the employee to return to work as soon as possible.
  • Evaluates, in cooperation with claimant and Counsel, resolution to claims by evaluating facts, assessing related factors and determining preliminary outcome and indemnity estimates.
  • Partners with Counsel in the development and defense of a litigated case and may testify in court if necessary
  • Handles review, validation and submission of medical and vocational rehabilitation invoices for settlement.
  • Works with digital photography and recordings of evidence (e.g., cameras on locomotives)
  • Works with KCSs insurance dept. and with outside insurance vendors; participates in case reviews
  • Works with Engineering, Transportation and Mechanical departments to review potential process improvements to minimize future incidents
  • Rotating on-call 24x7 coverage and may perform work away from assigned territory

The duties listed are representative of the job; however, it in no way states or implies that these are the only duties a person may be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. ~cb~


Country: USA, State: Louisiana, City: Shreveport, Company: The Kansas City Southern Railway Company.

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