Chief operating officer (coo)

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Work Experience

Chief Operating Officer (COO)

San Francisco Lighthouse for the Blind -

San Francisco, CA

March 2009 to Present

Full responsibility for day-to-day operations and asset management ($400,000,000). Nine direct reports from 5 wseparate locations

Recently negotiated the purchase of a $3,000,000, 42,000 square foot manufacturing facility with no out-of-pocket money

Education

LL.B in Law

Stanford University School of Law -

Stanford, CA

1960 to 1963

BA in Business

Williams College -

Williamstown, MA

1956 to 1960

Skills

full profit/loss skills resulting in extraordinary successes both in the for-profit and non-profit arenas

Additional Information

I was the founder and CEO of a Silicon Valley company that grew to #3 in the world with $350,000,000 in annual revenues. The company showed 90+ consecutive quarters of increased profits during my tenure.

I came out of retirement to enter the non-profit field as a consultant. Shortly after joing as a consultant, I was hired to run the Agency as COO, to free the CEO to take a more public stance in order to promote our mission.

As COO I have increased our facilities from 11,000 square feet to 53,000, allowing us to hire 10x the number of blind employees.

I refurbished our 310 acre facility in Napa Valley to increase revenues (prior to this campaign the endeavor showed a $200,000 annual deficit; it is now profitable and serves three times as many special needs children annually)..

Vice president, professional practice and chief clinical officer

Karen Pettine RPh, RN

VICE PRESIDENT, PROFESSIONAL PRACTICE AND CHIEF CLINICAL OFFICER

Swansea, MA

Twenty plus years of professional experience in the field of healthcare with professional emphasis on administra-
tion, sales and management of home care and pharmaceutical services, operations and business process man-
agement, clinical quality, regulatory compliance, critical care nursing and clinical pharmacy practice including:

• Entrepreneurial aptitude, with energy, enthusiasm and ability to build organizations and programs. Highly self
motivated and goal oriented.

• Achieved maximum profit by organizing, prioritizing, delegating and implementing cross functional teams to
achieve objectives and established metrics.

• Excellent communication skills, both oral and written with experience in teaching, managed care models, and
presentations. Meticulous about performance metrics and goals.

• Managed 300 plus employees to motivate and train to achieve full potential.

• Tenured experience with The Joint Commission, URAC and VIPPS accreditation process.

• Licensed active Pharmacist in MA and RI.

• Registered Nurse actively licensed in MA and RI with critical care multidisciplinary expertise.

Work Experience

VICE PRESIDENT, PROFESSIONAL PRACTICE AND CHIEF CLINICAL OFFICER

MEDCO HEALTH

2011 to 2012

Provided enterprise wide leadership and ensured overall patient safety, positive patient experience, clinical
quality, REMS & regulatory compliance and best practices across MEDCO/Accredo clinical services, practice
sites and programs.

✴ Collaborated with pharmacy operations, nursing services, legal and business managers to develop, implement and audit best practices and regulatory compliance across all Accredo pharmacies.

✴ Led the development and implementation of pharmacy and clinical practice standards to ensure the safe and regulatory compliant delivery of Accredos clinical and patient services. Senior clinical lead for approval of all
new and revised clinical policy and procedures and standard operating procedures.

✴ Collaborated with Legal and Regulatory teams, led regulatory vigilance and compliance with new or revised
state and federal laws and DEA regulations.

✴ Led the uniform collection, measurement and review of medication events and adverse events from across all
Accredo practice sites and led the development of mitigation strategies for identified patient safety and regulatory
risk points. Created specific database to track and trend events and initiated Medication Event Committee to review Root Cause Analysis of each event.

✴ Championed system and process improvements to enhance patient safety and insure regulatory (BOP, DEA)
compliance.

✴ Served as senior clinical lead for resolution of escalated clinical practice and service issues.

✴ Represented Accredo Health Group at national conferences, sales and account management meetings as well as provided physician, payor and manufacturer program support and education.

VICE PRESIDENT

NORTHEAST, MEDCO HEALTH SOLUTIONS/CRITICAL CARE SYSTEMS

2009 to 2011

Directed the sales and operations of multiple Critical Care Systems branches within the Northeast region to maximize revenue and profitability in accordance with corporate goals and philosophies.

✦ Developed nine individual branch budgets/NE regional budget and financial objectives. Oversight of $50MM
regional budget. Monitored progress and held site manager accountable to budget.

✦ Selected, trained, developed and motivated General Managers and other select management staff to achieve or surpass branch operational and financial goals.

✦ Established and coordinated the implementation of regional sales strategies consistent with company financial
objectives. Assisted GM in oversight of Account Executives and led presentations to large key accounts.

✦ Successfully executed the first contract for Medication Reconciliation (Transitions of Care) pilot program for 2011 with a Managed Medicaid Provider.

✦ Managed long term regional sales initiatives to drive exclusive contracts for service with Emergency Depart- ments, Large Physician Group Practices and Accountable Care Organizations.

✦ Drove strategy within region based on regional competitive activity, market trends and programs.

GENERAL MANAGER, MEDCO HEALTH SOLUTIONS

CRITICAL CARE SYSTEMS

2002 to 2009

Decreased operating costs in MA from 41% to 34% in first five months as GM. Managed revenue for 2008 in excess of $13MM with a contribution margin of 23%.

✴ Increased revenue in RI from opening $0 to $5MM over a five year span. Achieved recognition for setting a
company record as the branch to achieve and sustain profitability the quickest in three months. Consistently de- livered an average contribution margin per year of 20-25%.

✴ Directed functional areas by managing 80 plus staff including pharmacy, nursing, administration, program
management, revenue cycle management and sales to insure best demonstrated practices in a comprehensive
hands-on leadership capacity.

✴ Managed sales efforts in all clients sales, managed care, physician and case management markets in MA and
RI.

✴ Maintained a Home Health Care Nursing Licensure for Critical Cares Systems as the administrator of record with the RI Department of Public Health. Monitored statewide compliance to nursing standards and patient cen- tric models.

✴ Assisted with the preparation of sales and operational goals and budgets. Operated within P & L budgetary
guidelines; consistently a Company leader in controlling expenses in accordance with targets. Won three distinc- tive branch achievement awards for outstanding sales and branch performance for MA & RI.

PHARMACY TRAINER

MEDCO/CRITICAL CARE SYSTEMS, NATIONAL APPOINTMENT

2002 to 2009

Appointed as one of four National pharmacy trainers to recruit, train, develop and motivate competent phar- macy staff.

✦ Functioned as a Critical Care Systems Sales University instructor to develop and deliver clinical topics to clini- cal and sales teams.

✦ Instructed nursing students in basic infusion and home care techniques as a guest lecturer.

CLINICAL NURSE MANAGER/PHARMACY DIRECTOR

CLINICAL IV NETWORK

1999 to 2002

CONSULTANT PHARMACIST

NCS LONG TERM CARE

1997 to 1999

DIRECTOR OF IV SERVICES

RETAIL PHARMACY

1997 to 1998

CLINICAL PHARMACIST

CORAM HEALTHCARE

1995 to 1997

REGISTERED NURSE

CVS PHARMACY

1994 to 1995

PHARMACIST, PHARMACY TRAINER

CVS PHARMACY

1983 to 1995

Education

Associate in NURSING

Bristol Community College -

Fall River, MA

1994

Bachelor of Science in PHARMACY

University of RI -

Kingston, RI

1983

Chief financial officer

James Hagen

CHIEF FINANCIAL OFFICER

Littleton, CO

Work Experience

CHIEF FINANCIAL OFFICER

Mortgage Solutions of Colorado, LLC -

Colorado Springs, CO

2010 to Present

Successful wholesale and retail branch network with significant direct consumer marketing programs. Annual production has exceeded $1 billion and significant growth expected through 2012. Servicing Portfolio. Hedge Operations. Approved with FNMA/GNMA/FHA/VA/FHLMC.

Responsible for overall financial management and successful implementation of strategic growth plan.

SVP / CONTROLLER

WJ Bradley Mortgage Capital Corp -

Denver, CO

2008 to 2010

Early stage, privately held, retail mortgage bank with strategic plan for aggressive growth. Since joining the company in June 2008, the company has established 85 stores in 26 states and has grown its annualized volume from $132 million to over $2 billion.

Responsible for build of accounting platform to include integration with proprietary loan operating software and consolidation of six legal entities.

EXECUTIVE CONSULTANT

Flagstone Lending Group Holdings, LP -

Houston, TX

2007 to 2008

Successful retail mortgage branch network with significant builder relationships. Growth oriented with focus on creating value platform and maximizing profitability for existing and future ABA partners.

Provide professional expertise in the areas of mortgage operations, regulatory compliance, risk management, production growth, and overall profitability.

VP / CHIEF FINANCIAL OFFICER

Allied Home Mortgage Capital Corporation -

Houston, TX

2006 to 2007

Americas largest privately held mortgage banker/broker, licensed in all fifty states with more than 600 branch locations and 3,000 employees. $9 billion+ annual production and over $300 million in annual revenue.

Responsible for overall financial management of eighteen separate legal entities. Three direct reports: Controller, Tax Manager, and Branch Operations Manager.

VP / REGIONAL PRODUCTION MANAGER

Cherry Creek Mortgage Corporation

2004 to 2006

Recruited and managed retail loan production.
• Successfully recruited five branches in a new and remote marketplace
• Developed an exclusive lending arrangement with the largest homebuyer assistance program in Arizona.

VP / CHIEF FINANCIAL OFFICER

Cherry Creek Mortgage Corporation

1993 to 2004

Responsible for overall financial management of organization to include creation and implementation of strategic initiatives for organizational growth, profitability, and risk assessment and mitigation. Also, provided oversight of Human Resources and corporate policy development.

• Created tracking and reporting system for early detection, accountability/ownership, and strategic process for mitigating loan portfolio risk resulting in $100,000s savings.
• Developed financial system to analyze sales profitability and productivity on a multi-dimensional platform which dramatically improved overall financial growth.
• Provided training and education to branch managers to enhance production and profitability in branch locations.
• Established several industry relationships, which resulted in material financial and operational benefits as well as gaining competitive advantage.
• Provided leadership and oversight for Human Resources to offer employee benefits of significant value resulting in annual savings of more than $120,000.
• Developed accurate and critical cash forecasting model based on Balance Sheet dynamics.

Chief Financial Officer / Treasurer

National Republican Senatorial Committee

1989 to 1993

Chief Financial Officer / Treasurer

Dole for President Committee, Inc. -

Washington, DC

1987 to 1989

Financial / Budget Analyst

National Republican Senatorial Committee -

Washington, DC

1985 to 1987

Chief Financial Officer / Treasurer

Comptroller / Assistant Treasurer

The Armstrong Committee, Inc -

Denver, CO

1983 to 1985

Senior Internal Auditor

Manville Service Corporation -

Denver, CO

1983 to 1983

Senior Auditor

Rodriguez & Associates, PC -

Denver, CO

1980 to 1983

Education

Bachelors of Business Administration in Comprehensive Professional Accounting

University of Wisconsin -

Eau Claire, WI

Additional Information

Skills - Trusted Advisor Projects
• Commitment to Relationship Based Management • Suceess Driven Attitude and Work Ethic

Chief operating officer

Jonathan Decker

Chief Operating Officer - WOODEN SWING COMPANY

McKinney, TX

Work Experience

Chief Operating Officer

WOODEN SWING COMPANY -

Dallas, TX

2008 to Present

of a high end childrens Play Set and Furniture Company. Corporate officer reporting directly to President. Responsible for developing and executing overall operational strategy. Manage multiple facilities, 5 store managers, 30+ contractors, hourly, and salaried associates throughout the Sales, Accounting, Installation, Warehouse, and Marketing departments.
Significant accomplishments include: $250k increased revenue in the 1st year. Revamped entire sales process from customer perspective which resulted in 23% revenue increase in year 3. Reduced salary expense 13% while increasing employees. Reduced advertising budget 18% while increasing capture rate 32%.

Sales / Marketing Consultant

MARCHON EYEWEAR

2006 to 2008

for a multi-national Eyewear company. Consulted with Doctors concerning sales and marketing strategies for their independent practices. Trained opticians in technical data as well as sales approach. Consulted with Doctors regarding the technical data involved in high prescriptions vs low rx work. Managed over 200 accounts in 3 states. Launched new accounts for Calvin Klein, Coach, Disney, Flexon, and Nautica.
Significant accomplishments include: Increased sales 28% in 2+ years of contract work. Directed the start-up and implemented operational procedures for 7 optical practices. Top 10 consultant of the year in 2007. Co-directed the start-up of a 5 doctor optical laboratory including facility layout, product acquisition, and capitol equipment purchases. Primary consultant with the Doctors on financial demands, staff needed, and qualification requirements.

Training/Sales Manager

UNITED OPTICAL LABORATORY -

Salt Lake City, UT

1997 to 2003

Responsible for maintaining over 120 accounts in Idaho, Wyoming, Nevada, and Utah. Responsibilities included growing new business, assist President and GM in managing company, marketing ad campaigns, buyer, community relations, and personnel management. Corporate officer that reported directly to company President.
Significant accomplishments include: Growing the business 67% in total revenue over the 6 years there. Never had a losing year in a very competitive industry. Ran the sales/marketing/advertising department right out of college. Negotiated several million dollar contracts. Acted as the face of the company handling all public issues.

National Sales Assistant/Production Assistant

KTVX TELEVISION (ABC) -

Salt Lake City, UT

1992 to 1997

Sales Assistant- Maintained 40 national accounts including Ford, P&G, Chevy, and paid infomercials. Responsibilities included price negotiating, client maintenance, preparation and presentation of various commercial packages, and solving discrepancies or other customer concerns. Production Assistant- Assisted clients in scheduling production time, orienting them with the station and staff, and follow through after production to assure client satisfaction. Supervise 20-25 employees, prescreen new hires, and assist in the editing process.
Significant accomplishments include- Working full time while attending college full time. Played a significant roll in 2 Utah Winter Games events. Wrote scripts for 3 "Days of 47" parades including research, writing, and coordinating with on air talent. Learned and filled in for missing employees at multiple stations within an entire process of a news broadcast or commercial shoot.

President- Engineered

INVIZION OPTICS INC -

Draper, UT

the start-up of a wholesale state-of-the-art optical laboratory including construction, facility layout, capitol equipment purchases, staffing, marketing, accounting, and sales. On-going responsibilities included acquisition and maintenance of accounts, product negotiations and purchasing, employee management, and general operations management.
Significant accomplishments include: Built a successful business from the ground up at age 33. Won and maintained the largest optical account in Utah. Sales of $1.5m in 2nd year. Introduced the first online ordering for lab work in Utah. ABO certified speaker.

Education

B.S. in Business Marketing

University of Utah

1997

Government

School Senator