Mobile Service Technician - Baton Rouge, LA at Baton Rouge

Job Description

TheMobile Service Technicianis responsible for creating and maintaining a thriving equipment rental business at the store by providing excellent customer service, having the right mix of equipment, and keeping the fleet rental ready at all times. This position is assisting area mechanics in construction/landscape equipment service. Experience and the ability to effectively apply that experience in a team or independent environment. Mechanical and electrical repair experience is considered a plus and in some cases may be a requirement. Strong verbal and written communication, problem solving and strong mechanical skills are required. Must employ safe work practices to limit risk exposure to the customer, the public and self.

ESSENTIAL DUTIES

• Performing daily inspections on the equipment for rental readiness,and neat in appearance
• Performing needed repairs and preventive maintenance on equipment
• Initiating service calls and/or ordering parts needed for equipment repairs
• Assisting rental customers in determining the equipment needs andavailability of equipment
• Training customers in the safe and proper operation of the equipment process
• Inspecting overall appearance of CPEC signage,Inspecting equipment for proper security
• Training storeassociates in the safe and proper operation of the equipment and CPEC operating procedures
• In conjunction withCPEC Area Rental Manager (ARM) reviewperformance of equipment at the store andrecommendneeded equipment or transfers of under-utilized equipment
• Mayvisit other stores in the market to inspect CPEC equipment and assist and train Home Depot associates
• Maintaining professionalism in appearance, dress, and personal contac

Job Requirements

• Performing daily inspections on the equipment for rental readiness,and neat in appearance
• Performing needed repairs and preventive maintenance on equipment
• Initiating service calls and/or ordering parts needed for equipment repairs
• Assisting rental customers in determining the equipment needs andavailability of equipment
• Training customers in the safe and proper operation of the equipment process
• Inspecting overall appearance of CPEC signage,Inspecting equipment for proper security
• Training storeassociates in the safe and proper operation of the equipment and CPEC operating procedures
• In conjunction withCPEC Area Rental Manager (ARM) reviewperformance of equipment at the store andrecommendneeded equipment or transfers of under-utilized equipment
• Mayvisit other stores in the market to inspect CPEC equipment and assist and train Home Depot associates
• Maintaining professionalism in appearance, dress, and personal contac

Required Experience:

• Ability to do mechanical repairs
• Excellent communication skills - basic principles of customer service and selling
• Basic knowledge of compact construction equipment, including trenching and earthmoving machines
• Ability to work independently
• Experience in equipment rental industry (counter sales, customer service, etc.)
• Landscape/construction background a definite plus
• Ability to work effectively with different personality types and all levels of employees
• Administrative skills for documenting and reporting information on equipment (Excel, Microsoft Office email, etc.)
• Strong Computer skills
• Valid drivers license (ability to drive in a CMV capacity)

WORKING ENVIRONMENT

Working conditions may include working in the outdoors on construction/landscape equipment as well as in cold, hot and damp areas. Lifting (up to 80 lbs). from the waist, lifting from the shoulder, prolonged standing and repetition of hand and arm movements, working at heights and bending is also a part of working conditions. Must complete a drug screen and the Essential Job Functions Form prior to working.

Country: USA, State: Louisiana, City: Baton Rouge, Company: Compact Power Services.